7 Reasons Your Warehouse Should Adopt Voice Picking
April 26 2018
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Okay Google, what do I pick next? While that’s not quite what we mean by voice picking, it’s
pretty close. The voice technology we use in our everyday lives for directions,
web searches, videos, and more have been in
the warehouse for quite a while.
Today, voice picking solutions tell your fulfillment experts
what to grab next, where to put it, and where to go next. Smart systems provide
directions for each step and wait for confirmation spoken by the user before
moving on to what’s next.
The great news is that they’re incredibly accurate and can
even perform audits while the picking takes place. Here are seven of the top
reasons we think you might want to consider adding a Made4net WMS with an
integrated voice solution to your warehouse.
1. Workers Are More
Two hands are better than one, and voice picking technology
frees up your workers to use both hands. So, there’s no putting down paper or
having to find a pen and scratch items off a list as they go. Plus, no need to
stop and scan with RF guns throughout the process.
This is extremely
useful when you’ve got large or heavy items. If you’re working with wave and other advanced forms of picking, you
also get better control over picking order and management, so employees are
always moving to the best item next.
Some companies even see 25% to 40% higher batch picking
rates when they switch to voice.
2. Increase Your Pick Accuracy
Those advanced picking rules and batches got us thinking
about another significant improvement: accuracy.
Your warehouse must be accurate, or you cut into your
margins and potentially lose money on an order.
The best thing you can do is maintain top accuracy rates while being as fast as
you can. Errors introduce reverse logistics processes and a lot of extra time
reviewing products and reintegrating them into your inventory.
Avoid that by implementing a warehouse management system
that includes voice solutions, making it easier for your staff to achieve 99.9%
accuracy for your practices. No matter what you sell, you’ll benefit from
fulfillment success rates like that.
3. Management Gets Better Metrics
Voice picking solutions provide you with a flow of data that
leaders and managers can use to review
individual employees, shifts, warehouse lines, full workforces, and more. A
powerful WMS will give you the information you need to make smart business
decisions while also providing a smart look at your overall operations.
This data can help you manage inventory levels, adjust when
order volumes or categories shift, redesign your warehouse layout to maximize
picking lanes, and even discover if you should look for a new method like
batch, wave, or zone picking.
Choose a smart voice picking dashboard to get real-time data
that’ll help you generate the insight you need to run a better warehouse and
meet high leadership and customer
4. Prepares You for Future Automation
It can seem like automation is around every corner, and you
might find it hard to know where to start.
Voice picking allows you to test out a new type of
automation available in many top WMS solutions. Here, you’re replacing a single
process while also introducing automated checks and reviews so that your team isn’t disrupted. Workflows are easy to adjust,
and pickers usually report that voice picking is easier than RF-based
You’ll also be getting a simpler process to help train your
team on automation and additional support. So, if you need to grow or change
your software in the future, everyone has experience with the process. The
training and knowledge base you’ll build with this simple addition of voice
picking may also help the next time you need to grow your warehouse.
5. Simple-to-Scale Service
Speaking of growing your
warehouse, summer is almost here, and
that could mean a big seasonal boost for your business. Voice picking makes
scaling like that much easier because it relies on a WMS to automate your
picking and order fulfillment management.
Voice ensures you’re sending the best picking to the best
people and can make it easy to maintain high levels of accuracy and efficiency.
Thanks to systems like WarehouseExpert WMS, you can scale your voice solution
with minimal impact to workflows and simple introduction of new workers into
your picking waves.
Plus, an improvement for the voice solution brings that
advancement – such as supporting novel words or accents – to every worker.
6. Fewer Accidents Too
Voice doesn’t get in the way, and that means never
obstructing the field of vision. This not
only leaves your team free to use their hands how they need, but it also makes
it easier to grab on to rails or move ladders whenever that makes sense.
Ultimately, this means fewer slips, trips, spills, and other
accidents. The ergonomic system will soon feel natural for your worker and is
designed to keep them safe.
7. Train Faster for Better Results
The final benefit of voice picking we’d like to touch on is
the training aspect of your team. They’ll
learn the new voice system faster than almost any other deployment and be able
to use it for improved accuracy and speed. They get to do an excellent job and
feel better about their work with fewer frustrations compared to RF, paper, and
other picking solutions.
We believe that helping your team feel good about the work
they do empowers them to work better for your business. It also makes change
management easier and more effective — if employees enjoy the change, they’re
more likely to stick with it. Those are a few of the
biggest benefits our customers have seen with new voice picking options. Share
your favorite benefits or questions in the comments below.
considering automating your warehouse,contact us today to see about adding a
simple, effective solution to your operations now.